Booking Policy
A Clear, Comfortable Booking Experience
These simple terms help us protect your time, your therapist's time and the quality of every appointment.
- 01
A 10% deposit is required to validate a booking. A booking is not considered fully confirmed until the deposit has been received.
- 02
Your preferred address and appointment time should be provided during or immediately after the booking process.
- 03
Clients are kindly asked to provide accurate contact and location information so the therapist can arrive on time.
- 04
Appointment times are requested and remain subject to availability. We will confirm your final time with you.
- 05
Please ensure a clean, suitable and comfortable space is available for the massage.
- 06
Respectful communication is expected at all times, from both our team and our clients.
- 07
Dickness Mobile Spa reserves the right to decline or cancel a booking where safety, inappropriate conduct or other legitimate concerns arise.
Cancellations & Refunds
Cancellation and refund terms will be confirmed with you at the time of booking.